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Privacy Policy

How Unforgettable Car AI collects, uses, and protects your personal information and photo uploads.

Last updated: 2026-10-14

Introduction

At Unforgettable Car AI ("we", "us", or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, process, and safeguard your photos, videos, and account information when you use our website at https://unforgettable-car.com and related video generation services.

Information We Collect

To generate the Unforgettable Car and UNO Reveal videos, we collect the following types of information:

  1. User Uploaded Photos & Media — Portrait photos, selfies, and optional custom vehicle images you submit to generate videos. Uploaded images are used solely to extract facial landmarks and synthesize your custom video. They are automatically deleted from GPU processing memory after generation and are never used to train public foundation models without your explicit consent.
  2. Account Information — Your name, email address, and authentication tokens provided when signing in via email, Google, or GitHub.
  3. Usage & Analytics Data — Generation timestamps, scene selection preferences, credits balance, and performance logs to optimize rendering speed.
  4. Payment Information — Payment processing is securely handled by PCI-DSS compliant providers (e.g. Stripe, Creem, PayPal). We do not store or process your full credit card details.

How We Use Your Information

We use the collected information to:

  • Synthesize your viral Unforgettable Car AI video clips.
  • Manage credit balances, billing, and transactional receipts.
  • Provide prompt customer assistance and troubleshoot generation issues.
  • Monitor for malicious activity, prompt injection, and abuse.

Data Retention & Security

  • Facial Media: Your uploaded photos are stored temporarily in secure encrypted storage only for the duration needed to fulfill your video rendering request and facilitate immediate downloads.
  • Security: We utilize end-to-end TLS/HTTPS encryption, strict role-based access controls, and database token encryption.

Your Rights

You have the full right to request deletion of your account, generated videos, and associated logs at any time. Simply manage your data via your account dashboard or contact us directly.

Contact Us

If you have any questions, feedback, or data privacy requests, please reach out to our dedicated support team at:

Email: support@unforgettable-car.com
Website: https://unforgettable-car.com